Shipping policy

Floor models on this site aren't shipped. You reserve a piece online with a deposit, inspect it at its showroom, and pay the balance in store. Then you collect it or book delivery.

Pickup

• Collect the piece from the showroom it's at once the balance is paid.
• Please allow one business day after you pay for us to get it ready. Beds and sofas have their screws removed and are packed properly so they travel safely.
• Floor models are supplied plastic wrapped, not in original packaging. Bring a vehicle that fits.

Delivery

• Delivery is booked and paid in store when you pay the balance, at our standard delivery rates. Free delivery offers on thea2zfurniture.com don't apply to floor models.
• Please collect the piece, or have it delivered, within 7 days of paying the balance.
• Beds and sofas arrive taken apart; our optional paid assembly service can be booked in store.
• Full details: our pickup and delivery terms.

See also our deposit and hold terms and showroom addresses and hours.